Warranties and Returns


♦ Warranties and Returns ♦

Beautsg. allows for returns and exchanges if you've changed your mind about a product.                                                                                                                    All returns and exchanges due to change of mind are subject to a 7-day return and exchange policy upon receipt of order, subject to the following terms and conditions: 

- Item must be in its original purchase condition 

- packaging must be unopened, unused, 

- unmarked and not defaced in any manner. 

- Items purchased as part of a set or a multi-item pack must be returned as a whole set. 

- This return policy does not apply to items, which have been stated as non-exchangeable or non-returnable. 

- For online orders, shipping costs associated with the return of the product will not be covered by Beautsg.. 

- Your rights under any applicable consumer law are additional to and not affected by Beautsg.'s return and exchange policy above.


To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at ywinnie@ymail.com.  If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at ywinnie@ymail.com

 

                                        Damages and Issues                                                  Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.

 

                                Exceptions/Non-returnable items                                        Certain types of items cannot be returned, like perishable goods (such as food, flowers or plants), customise products such as special orders or personalise items and personal care goods such as beauty products. We also do not accept returns for hazardous materials, flammable liquids or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards

 

                                                      Exchanges                                                        The fastest way to ensure you get what you want is to return the item you have and once the return is accepted, make a separate purchase for a new item

 

                                                         Refunds                                                         We will notify you once we received and inspected your return and let you know if the refund is approved or not. If approved, you'll be automatically be refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.